Account Manager
3 weeks ago
We're looking for a passionate and driven Account Manager to join our team at Descript. As our first dedicated Account Manager, you will play a key role in supporting and advising our top customers while sharing key learnings to our leadership teams. You are a proactive go-getter who is passionate about the use of video solutions within businesses, and you have the ability to manage a large portfolio of accounts while growing business strategically.
- Actively work to maintain strong relationships with Descript's existing Enterprise customers and expanding their usage.
- Identify and create expansion opportunities to increase Descript adoption to other teams, departments, business units.
- Drive executive level relationships with our Enterprise customers.
- Held to quota and responsible for delivering Enterprise revenue expansion and renewal targets while mitigating churn and contraction through the renewal process.
About the Role
This is a unique opportunity to join a fast-growing company that's building a simple, intuitive, fully-powered editing tool for video and audio - an editing tool built for the age of AI. As an Account Manager, you will be responsible for driving business growth and customer success, working closely with our leadership team to develop and execute strategies that drive revenue expansion and customer retention.
What You'll Bring
- Strong ability to identify and understand a customer's pain points and business goals and develop solutions.
- Tenacious and curious attitude with your approach to expansion strategy within complex Enterprise size organizations.
- You're able to help figure out and build the playbook rather than relying on executing an existing, well-defined playbook. You're able to deal with ambiguity in a scrappy manner.
- Ability to create executive level relationships in marquee customer base.
- Familiarity with and enthusiasm for creator-oriented tools in video, audio, and AI.
What We Offer
We offer a competitive salary range of $138,000 - $240,000/year, plus equity and a generous benefits package. Our headquarters are located in the Mission District of San Francisco, CA, and we're looking for someone who is local and able to join us at the office when needed. We're flexible, and you're an adult-we don't expect or mandate that you're in the office every day. But we do believe there are valuable and serendipitous moments of discovery and collaboration that come from working together in person.
About Descript
Descript is an equal opportunity workplace-we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive.
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