Front Desk Staff Assistant

4 weeks ago


Lexington, Kentucky, United States RAINMAKER TEAM LLC Full time

We are seeking a professional and friendly Front Desk Agent to manage reservations, check guests in and out, and provide exceptional customer service at our hotel.

Key Responsibilities:
  • Manage reservations and guest stays in a timely and efficient manner
  • Respond to phone calls and online inquiries in a professional and courteous manner
  • Handle guest complaints and concerns with empathy and professionalism
  • Previous experience as a front desk agent or in a customer service role is preferred
  • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
  • Flexibility to work evenings, weekends, and holidays as needed

We offer a competitive benefits package, including health, vision, dental, and life insurance, and more.



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