Front Office Coordinator

3 weeks ago


Lexington, Kentucky, United States Commonwealth Hand & Physical Therapy Full time
Job Description:

At Commonwealth Hand and Physical Therapy, we are seeking a highly skilled and organized Front Office Clerk/Receptionist to join our team. This role is ideal for someone who is passionate about delivering exceptional customer service and has a talent for multi-tasking.

Key Responsibilities:
  • Provide outstanding customer service to our clients, ensuring their needs are met and exceeded.
  • Manage the front desk, ensuring it is neat, presentable, and equipped with all necessary supplies.
  • Schedule future patients and set up electronic medical records, including scanning documents.
  • Answer client questions and incoming calls, redirecting calls to the appropriate department and taking down messages.
  • Accept and distribute letters and packages to their respective departments.
  • Monitor, organize, and forward emails.
  • Track and order office equipment and supplies.
  • Maintain accurate records and files.

Requirements:
  • High school diploma or relevant qualification.
  • A minimum of 2 years of experience in a similar role.
  • Good understanding of office administration and basic bookkeeping practices.
  • Excellent written and verbal communication skills.
  • Strong organizational and multi-tasking abilities.
  • Proficiency in MS Office programs.

Work Environment:
This is a part-time position with the possibility of evolving into a full-time role. The ideal candidate will be able to work independently and as part of a team, with a strong focus on delivering exceptional customer service. If you are a motivated and organized individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.

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