IT Support Specialist
4 hours ago
Job Title: User Support Specialist
Job Summary:
We are seeking a highly skilled User Support Specialist to join our team at CGS. As a User Support Specialist, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities:
- Assist users with various IT-related issues
- Install and maintain hardware and software
- Physically move IT equipment
- Administer user accounts
- Monitor and diagnose IT systems
- Actively use trouble tickets to follow issues
- Train district users
- Track IT equipment
Requirements:
- Experience providing direct end-user support for applications being supported
- Certification by software provider may be required for certain applications
- Prior teaching/training experience involving computer applications preferred
- Hands-on familiarity with network, telecommunications, and operating systems environment
About CGS:
CGS is a leading provider of government contracting services. We strive to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. Our team combines cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs.
Benefits:
- Comprehensive benefits package
- Health, dental, and vision insurance
- Life insurance
- 401k
- Flexible spending account
- Paid time off and observance of state/federal holidays
Equal Opportunity Employer:
CGS is an equal opportunity employer. We consider applicants without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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