Service Experience Director
3 weeks ago
At Epos Now Group, we are seeking a talented Service Experience Director to join our Onboarding teams. As a key member of our leadership team, you will be responsible for delivering industry-leading customer service and achieving revenue targets. You will lead and motivate the Customer Service Team, coach them to handle customer queries effectively, and create a positive, performance-focused environment in your team.
About the RoleThe successful candidate will have a strong background in customer service and experience in leading high-performing teams. They will be able to coach and develop the team to deliver exceptional customer experiences, analyse data to improve performance, and manage team and individual targets. The role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
What We OfferWe offer a competitive salary range of $42,500 - $52,000 DOE plus bonus, 19 days PTO plus bank holidays, Employee Assistance Programme, 401k, Medical, and Company celebratory events. Our company is committed to supporting the growth and development of our employees, with a personalised progression plan to identify a clear and achievable career path for success.
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Crayola Experience Guest Services Associate
5 days ago
Orlando, Florida, United States Crayola Experience Full timeGuest Services Representative Job DescriptionThis part-time position involves providing exceptional guest service and facilitating art projects and activities at the Crayola Experience in Orlando, FL.Key Responsibilities:Engage guests and provide a positive experienceFacilitate art projects and activities with guestsPrepare materials and maintain...
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Guest Experience Director
4 weeks ago
Orlando, Florida, United States Evolution Parking & Guest Services Full timeGuest Experience DirectorWe are seeking a seasoned leader to join our team as a Guest Experience Director at Evolution Parking & Guest Services. In this role, you will have the opportunity to drive excellence in customer service and lead a team of professionals to deliver exceptional guest experiences.About the Role:The Guest Experience Director will be...
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Patient Experience Director
3 weeks ago
Orlando, Florida, United States Serenity Healthcare Full timeAbout the Job:As a Patient Experience Director, you will be responsible for leading our team to deliver exceptional patient experiences and outcomes. This includes conducting daily operations, staff scheduling, office administration, and performance management. You will also take ownership of team, office, and patient outcomes, ensuring seamless delivery of...
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Director of Customer Experience
3 weeks ago
Orlando, Florida, United States Transportation Industry Full time**Job Title:** Director of Customer Experience**About Our Company:** We are a leading transportation company dedicated to providing top-notch relocation services.**Estimated Salary:** $100,000 - $130,000 per annum**Job Summary:**Job Overview:The Director of Customer Experience will oversee all aspects of customer service, focusing on delivering exceptional...
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Client Experience Director
3 weeks ago
Orlando, Florida, United States Tews Company Full timeJob OpportunityTews Company is seeking a Client Experience Director to lead our client services group. As a key member of our team, you will be responsible for managing client relationships and delivering exceptional results.Your primary goal will be to understand the client's business needs and provide tailored solutions that meet their objectives. This...
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Director of Learning Experience
1 day ago
Orlando, Florida, United States The Learning Experience - World Headquarters Full timeJob Summary:The Learning Experience - World Headquarters is seeking a talented and driven individual to join our team as a Regional Manager. This role requires strong leadership and communication skills, as well as the ability to analyze data and drive results.Responsibilities:Serve and protect The Learning Experience brandEducate and uphold company...
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Customer Experience Director
2 weeks ago
Orlando, Florida, United States Qwalifize LLC Full timeQwalifize LLC is seeking a Customer Experience Director to manage our team and ensure exceptional customer experiences. As On-Site Manager, you will be responsible for representing the client in the performance of the obligations under the contracts. You must have strong problem-solving capabilities for when situations arise that impact the workplace,...
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Club Experience Director
3 weeks ago
Orlando, Florida, United States Doll House inc Full timeAbout the JobWe are looking for a skilled Club Experience Director to join our team at Doll House inc. As a Club Experience Director, you will be responsible for overseeing the overall experience of our guests, ensuring that they have an exceptional time at our club.Key Responsibilities:Create and maintain a positive and welcoming atmosphere in the...
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Customer Experience Director
5 days ago
Orlando, Florida, United States SPECTRUM Full timeBecome a Customer Experience DirectorJoin us as a Customer Experience Director and take on a leadership role in delivering exceptional customer experiences across our 41-state footprint. With nearly 32 million customers relying on us for connectivity, you will be at the forefront of driving business results and exceeding customer...
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Director of Patient Experience
3 weeks ago
Orlando, Florida, United States Serenity Healthcare Full timeAbout the Job: As a Director of Patient Experience at Serenity Healthcare, you will own the metrics that allow patients to take back their lives. You will lead a team to provide exceptional patient experience and outcomes, conduct daily operations, and understand and connect patients with Serenity's treatment options. With a strong background in customer...
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Director of Customer Experience
2 weeks ago
Orlando, Florida, United States Finexio Full timeAbout the RoleAs the Customer Operations Director at Finexio, you will lead our customer operations and support organization. Your primary responsibility will be driving the success of our front-line support team, ensuring they deliver exceptional service to enterprise customers.You will build strong relationships with cross-functional managers and client...
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Director of Learning Experience
1 day ago
Orlando, Florida, United States University of Central Florida Full timeJob DescriptionThe University of Central Florida is seeking a highly qualified Director of Instructional Design to lead its Instructional Design Team. As a key member of the Center for Distributed Learning (CDL) leadership team, you will be responsible for setting goals and metrics for team performance, overseeing strategic programs, and managing personnel...
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Service Experience Director
9 hours ago
Orlando, Florida, United States José Andrés Group Full timeAs a Restaurant Operations Lead at José Andrés Group, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring that every guest has an exceptional dining experience. You will be the point person for all operational matters, working closely with our General Manager to develop and implement strategies to drive sales...
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Experience Manager Assistant
2 days ago
Orlando, Florida, United States Crayola Experience Full timeJob DescriptionAs an Attractions Team Member, you will be the face of Crayola Experience, providing exceptional guest service and ensuring a rewarding experience for all visitors. Your primary responsibilities will include:Providing quality guest service to all guests, answering questions, and addressing concernsOversseeing attraction areas to ensure service...
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Customer Experience Director
2 weeks ago
Orlando, Florida, United States Serenity Healthcare Full timeJob Title: Customer Experience Director About the Job:Serenity Healthcare is seeking a highly motivated Customer Experience Director to lead our team and drive business results. In this role, you will oversee daily operations, including staff scheduling, office administration, and performance management.You will also develop and mentor new employees,...
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Customer Experience Director
5 hours ago
Orlando, Florida, United States Rentex Audio Visual & Computer Rentals Full timeKey ResponsibilitiesThe Customer Experience Director will be responsible for leading our sales team, developing and implementing sales strategies, and ensuring exceptional customer experiences. Key responsibilities include:• Leading a team of sales professionals to achieve sales targets and deliver exceptional customer experiences• Developing and...
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Service Director
3 weeks ago
Orlando, Florida, United States Dobbs Equipment Full timeJob Title: Service DirectorSalary: $65,000 - $80,000 per year.Job Description:This position is responsible for overseeing customer service needs, managing work orders, and supervising daily operations of shop functions, field service, and delivery or vehicle functions. The ideal candidate will have experience as a supervisor in the heavy equipment industry...
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Guest Services Director
5 days ago
Orlando, Florida, United States XWELL Full timeJob Title: Guest Services DirectorCompany Overview: XWELL is a leading wellness and hospitality provider, dedicated to delivering exceptional customer experiences. Our mission is to create a tranquil environment where travelers can unwind and rejuvenate.Salary: $50,000 - $65,000 per annum (dependent on experience)Job Description: As a Guest Services...
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Director of Meetings and Experiences
3 weeks ago
Orlando, Florida, United States University of Central Florida Full timeJob DescriptionWe are seeking a highly experienced Director of Meetings and Experiences to join our Advancement & Partnerships team at the University of Central Florida. This is a unique opportunity to work in a dynamic and growing team, planning and executing high-profile events that showcase the university's commitment to excellence.The successful...
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Medical Director of Aesthetic Services
4 weeks ago
Orlando, Florida, United States Facial Mania Med Spa Orlando Full timeMedical Director of Aesthetic ServicesWe are seeking a highly skilled and experienced medical director to lead our aesthetic services team at Facial Mania Med Spa Orlando. As a medical director, you will be responsible for overseeing all aspects of our aesthetic programs, including treatment administration, patient care, and staff supervision. Our ideal...