Customer Service Representative

5 days ago


Burr Ridge, Illinois, United States ASI Accurate Partitions Full time
Estimated Salary: $45,000 - $65,000 per year

About the Role:
This position plays a vital part in ensuring seamless communication with customers. As a key contact for orders and RFQs, you will effectively manage interactions, process quotes, and coordinate material shipments to meet customer expectations. Your strong foundational math skills and proficiency in Microsoft Outlook will enable you to efficiently manage multiple tasks.

Responsibilities:
- Function as primary customer contact for both orders and RFQs
- Prepare quotations and collaborate with dealers to help them price materials
- Communicate Accurate capabilities and procedures to customers
- Investigate customer credit requests and provide recommendations
- Develop expertise using the ASI-Design Studio to complete quotes and resolve minor customer issues

Skills and Qualifications:
- Excellent communication and organizational skills
- Strong mathematical foundation and problem-solving abilities
- Proficiency in Microsoft Outlook and other software tools
- Ability to work independently and as part of a team
- Strong attention to detail and commitment to accuracy

About ASI Accurate Partitions:
Welcome to ASI, a world leader in manufacturing commercial partitions, washroom accessories, lockers, and visual display products. What sets us apart? We design, engineer, and manufacture fully-integrated solutions that work seamlessly together.

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