Customer Service Representative

5 days ago


Park Ridge, Illinois, United States Hector Fabregas - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to establish strong relationships with clients, identify their needs, and provide tailored solutions.

Compensation and Benefits

This position offers an attractive salary of $45,000 - $65,000 per year, plus commission/bonus opportunities. Additionally, you will receive comprehensive health benefits, 401k retirement plan, paid time off, and flexible hours.

Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with clients, providing exceptional service and support.
  • Needs-Based Review Process: Utilize a customer-focused approach to educate clients about insurance options and develop personalized plans.
  • Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and identify client needs to market appropriate products and services.
Requirements
  • Marketing and Communication Skills: Interest in marketing products and services based on client needs, excellent communication skills (written, verbal, and listening), and ability to work in a team environment.
  • Problem-Solving and Adaptability: Proactive in problem-solving, detail-oriented, and able to learn computer functions.

This is an exciting opportunity for someone who is motivated to succeed and can thrive in a fast-paced environment. If you have a passion for delivering exceptional customer service and building strong relationships, we encourage you to apply.



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