Customer Service Specialist
6 days ago
As a Customer Service Specialist at ASI Accurate Partitions, you will play a vital role in ensuring seamless customer interactions. Your primary responsibility will be to manage customer orders, respond to RFQs, and communicate accurate product capabilities and procedures.
About the Role:
This position requires a candidate with strong foundational math skills, proficiency in Microsoft Outlook, and excellent communication skills. You will be responsible for preparing quotations, working with dealers to price material, and investigating customer credit requests. Additionally, you will need to become proficient in using the ASI-Design Studio to complete quotes and resolve minor customer issues.
Key Responsibilities:
- Manage customer orders and RFQs
- Prepare quotations and work with dealers to price material
- Communicate accurate product capabilities and procedures to customers
- Investigate customer credit requests and recommend disposition
- Become proficient in using the ASI-Design Studio
Requirements:
- Strong foundational math skills
- Proficiency in Microsoft Outlook
- Excellent communication skills
- Ability to work independently and as part of a team
Estimated Salary:
$55,000 - $65,000 per year
Benefits:
- Competitive salary
- Comprehensive benefits package
- Opportunities for professional growth and development
About Us:
ASI Accurate Partitions is a leading manufacturer of commercial partitions, washroom accessories, lockers, and visual display products. We are committed to providing our customers with fully-integrated solutions that meet their needs.
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