Customer Service Representative

6 hours ago


Park Ridge, Illinois, United States LHH Recruitment Solutions Full time
Job Overview

LHH Recruitment Solutions is seeking a dedicated Customer Service Representative to join our team. This role offers an exciting opportunity to deliver exceptional customer service in a dynamic, goal-oriented contact center environment.


Compensation

The estimated salary for this position is between $18.00 and $20.00 per hour, depending on experience.


Responsibilities

This Customer Service Representative will be responsible for:

  • Providing prompt and effective resolution to internal and external customer inquiries, complaints, and requests.
  • Assisting with resolving deposit, loan, treasury management, and other related issues in response to customer inquiries.
  • Advising and training internal customers on processes, procedures, and systems, and recommending solutions for customer issues.
  • Maintaining ongoing relationship servicing with current customers to foster goodwill and generate additional business through the promotion and cross-selling of products and services.


Requirements

To be successful in this role, you will need:

  • A minimum of 1-3 years of directly related experience in customer service.
  • Prior experience in a similar role is preferred.


Benefits

LHH Recruitment Solutions offers a comprehensive benefits package, including medical, dental, vision, life insurance, paid time off, and more. Our benefits are designed to support your overall well-being and provide flexibility to meet your individual needs.


Additional Information

This role requires onsite training, which is mandatory due to the extensive information covered. Post-training, the position may require some evening shifts and weekends. If you are a motivated and customer-focused individual looking to grow your career, we encourage you to apply.



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