Transfer Care Specialist

2 weeks ago

Fort Atkinson, Wisconsin, United States Foundation Partners LLC Full time
Transforming Funeral Care through Compassion and Innovation

Foundation Partners Group is revolutionizing the funeral industry by combining cutting-edge technology with compassionate care. With over 200 locations across the country, we are seeking exceptional team members to join our mission of providing personalized care to families in need.

About the Role

As a Transfer Care Specialist, you will be our families' first point of contact, transporting the deceased from various locations to our funeral home. You will maintain composure in challenging situations with compassion and kindness, ensuring a dignified and respectful experience for our families.

Key Responsibilities
  • Compassion & Empathy: Respectfully answer questions and direct families to appropriate resources upon arrival and departure for transfer of the decedent.
  • Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps.
  • Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed.
  • Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations.
  • Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly.
  • Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles).
Requirements
  • Valid state-issued driver's license with a clear driving record.
  • Ability to lift 100lbs safely.
  • Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
  • Composure and compassion.
  • Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude.
  • Ability to establish and maintain effective internal and external work processes.

We are committed to providing a supportive and inclusive work environment. If you are a service-minded and innovative individual looking for a career with unlimited growth potential in a rapidly expanding company, we encourage you to apply.

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