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Restaurant Operations Manager

2 months ago

Sulphur Springs, Texas, United States Border Foods Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Border Foods. As a key member of our management team, you will be responsible for the overall success of our restaurant operations, ensuring that we deliver exceptional customer experiences and achieve our business objectives.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a high-performing team of restaurant staff, providing guidance, coaching, and development opportunities to ensure they have the skills and knowledge to excel in their roles.
    • Develop and implement effective strategies to drive sales growth, improve customer satisfaction, and increase operational efficiency.
  • Customer Experience
    • Ensure that every customer interaction is positive and memorable, delivering exceptional service and quality food.
    • Monitor and address customer feedback, concerns, and complaints in a timely and professional manner.
  • Operations and Logistics
    • Oversee the day-to-day operations of the restaurant, including inventory management, supply chain logistics, and maintenance of equipment and facilities.
    • Ensure compliance with all relevant laws, regulations, and company policies, including health and safety standards.
  • Financial Management
    • Manage the restaurant's budget, forecasting, and financial reporting, ensuring that we meet our financial targets and objectives.
    • Identify opportunities to reduce costs, improve profitability, and increase revenue.
  • People Development
    • Develop and implement training programs to enhance the skills and knowledge of restaurant staff, ensuring they have the skills and competencies to excel in their roles.
    • Provide coaching, mentoring, and feedback to staff to support their career development and growth.
Requirements
  • Experience
    • Minimum of three years' experience in a restaurant management role, preferably in a fast-paced, high-volume environment.
    • Proven track record of success in driving sales growth, improving customer satisfaction, and increasing operational efficiency.
  • Skills and Qualifications
    • Strong leadership and management skills, with the ability to motivate and inspire a team.
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and stakeholders.
    • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
    • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
    • Valid driver's license and vehicle insurance.
What We Offer
  • Competitive Salary and Benefits
    • A competitive salary and benefits package, including medical, dental, and vision insurance.
    • A comprehensive bonus program, with opportunities to earn additional income.
  • Opportunities for Career Growth and Development
    • A clear career development path, with opportunities for advancement and professional growth.
    • Access to training and development programs, to enhance your skills and knowledge.
  • A Dynamic and Supportive Work Environment
    • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
    • A culture that values diversity, equity, and inclusion, with opportunities to make a positive impact.