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Reception Coordinator
2 months ago
Now Hiring: Reception Coordinator
Location: Irvine, CA
Position Type: Part Time
The Opportunity:
At The Joint, we are dedicated to enhancing the quality of life through accessible and routine Chiropractic care. Our vision is to transform Chiropractic services across the nation. As the largest provider of non-insurance, self-pay Chiropractic health care in the United States, we pride ourselves on our modern, patient-friendly clinics and highly qualified Doctors of Chiropractic who deliver exceptional care.
We are currently seeking part-time Reception Coordinators to support our thriving chiropractic clinic.
Key Responsibilities:
- Welcome patients warmly and foster a friendly atmosphere.
- Inform patients about our wellness services and offerings.
- Share personal experiences related to Chiropractic care.
- Utilize sales techniques to guide patients towards the most suitable Wellness Plan or Visit Package based on the recommendations provided by the doctor.
- Process transactions accurately using point of sale software and maintain up-to-date patient accounts.
- Assist patients in completing necessary documentation.
- Engage in marketing and sales initiatives to attract new patients.
- Oversee daily clinic operations, ensuring cleanliness and proper inventory levels.
- Manage patient flow through the clinic efficiently.
- Adhere to all Standard Operating Procedures established by The Joint Chiropractic.
- Deliver exceptional customer service consistently.
- Maintain professionalism and decorum at all times.
- Contribute positively to a collaborative workplace culture.
- Handle incoming clinic phone calls.
Qualifications:
- At least 1 year of sales experience, preferably in a fast-paced retail environment.
- High school diploma or equivalent (associate's degree or higher preferred).
- Positive and cheerful demeanor.
- Availability to work weekends and evenings as needed.
- Proficient in using office equipment including computers, scanners, and phone systems.
- Familiarity with Microsoft Office applications.
- Commitment to maintaining a clean and organized workspace.
- Dedication to providing high-quality service.
- Professional appearance and adherence to company dress code.
- Confidence in presenting and selling memberships and visit packages.
- Willingness to learn and develop professionally.
- Experience in office management or marketing is a plus.
- Able to stand or sit for extended periods.
- Capable of lifting up to 50 pounds.
About The Joint Corp.:
Our mission is to improve the quality of life through routine and affordable chiropractic care. The Joint Chiropractic is a rapidly growing company committed to making quality care accessible for patients seeking pain relief and ongoing wellness. With numerous clinics nationwide and millions of patient visits each year, we are a leader in the chiropractic field.
