Workplace Experience Coordinator

4 weeks ago

Irvine, California, United States CBRE Full time
Workplace Experience Receptionist

The Workplace Experience Receptionist is a vital role that serves as the first point of contact for team members and visitors alike. This position requires a high level of professionalism and attention to detail to provide personalized services and administrative support that fosters a sense of community and improves the overall experience.

Key Responsibilities:

  • Handle daily phone queries, central reservation inbox queries, and bookings (AV, meeting rooms, and catering requests)
  • Ensure all client requirements are met within the Guest Relations functions with a high level of professionalism
  • Welcome tenants/employees and announce clients, applicants, and visitors. Maintain the neat appearance of the reception/lobby area, conference rooms, caf, and other common areas
  • Perform general administrative duties associated with distributing packages and mail as needed
  • May order and stock office supplies such as caf supplies, equipment toner, printer paper, freight, and shipping supplies, etc. Determine standard supplies and information to be maintained at the front desk
  • Follow security and emergency procedures as defined for the property. Respond to emergencies in a calm, efficient manner
  • Complete other duties as assigned

Requirements:

  • HS Diploma or GED required. Professional hospitality accreditations are preferred
  • A minimum of 1 year of receptionist, front desk, concierge, or other hospitality experience is preferred
  • Apply a high level of attention to detail as well as strong verbal and written skills
  • Passionate about service delivery and finds satisfaction with exceeding client expectations
  • Open and flexible work schedules
  • Requires basic analytical skills with the ability to understand and carry out general instructions as well as solve problems in standard situations
  • Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help
  • Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Desire to learn new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications

CBRE is an Equal Opportunity Employer

CBRE is committed to providing equal employment opportunities to all qualified applicants, regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Accommodations for Applicants with Disabilities

CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at U.S.) and Canada).

COVID-19 Health and Safety Protocols

Some positions may require compliance with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

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