Sales Associate

4 weeks ago


Santa Monica, California, United States StretchLab Santa Monica Full time
Job Description

At StretchLab Santa Monica, we're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for assisting the General Manager with new membership sales, as well as the retention of current members. You will provide exceptional customer service, answer membership questions, and transact merchandise purchases.

Responsibilities
  1. Execute the full sales process of lead generation, follow-up, and closing the sale.
  2. Meet and exceed sales goals as established by the General Manager.
  3. Conduct studio tours with new prospects to build rapport and facilitate sales.
  4. Be knowledgeable about products, programs, and pricing.
  5. Emphasize and enforce objectives of the studio as a Sales Associate.
  6. Book quality appointments to achieve monthly sales quota.
  7. Participate in grassroots/community events to promote the studio.
  8. Assist with maintaining a clean, safe, and inviting environment.
  9. Assume responsibility for developing selling skills.
Requirements
  1. Excellent sales, communication, and customer service skills.
  2. Goal-oriented with an ability to achieve sales targets.
  3. Strong customer service skills.
  4. Ability to learn and use the Club Ready software system.
  5. Must be fluent in English and have excellent communication skills via in-person, phone, and email.
  6. Must be able to work under pressure and meet tight deadlines.
  7. Must have proficient computer skills.
  8. Daily and/or occasional travel may be required.
  9. Attend special events and trainings as needed.

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