Sales Associate

1 month ago


Santa Monica, California, United States UNIQLO Full time

The Sales Associate is a vital member of the UNIQLO team, responsible for delivering exceptional customer experiences. They are the face of the store, and their primary goal is to exceed customer expectations by listening to their needs, finding products that meet those needs, and providing in-depth product information.

Key Responsibilities:

  • Meet and exceed sales goals by providing excellent customer service and promoting products effectively.
  • Maintain a clean and organized store environment, adhering to UNIQLO's operational standards.
  • Manage customer needs and exceed expectations by utilizing the UNIQLO service standard and following the UNIQLO Fundamental Principles.
  • Be knowledgeable of fitting room standards and assist customers as needed.
  • Act as a cashier when required, following cashier protocol.
  • Process shipments and ensure all merchandise is represented on the floor in full size run.
  • Assist management in identifying and resolving issues in the store.
  • Provide product and brand knowledge to customers.
  • Follow all company policies and procedures, notifying management of any infractions.
  • Assist with special projects as assigned by management.

Benefits:

  • Paid Time Off
  • Health Benefits
  • 30% employee discount
  • Eligible for promotions after 3 months
  • Continuous learning and development
  • Comprehensive health, vision, and dental insurance plans

Compensation:

  • Starting salary: $17.50 per hour

Requirements:

  • High School Diploma or GED
  • Ability to effectively communicate and follow instructions
  • Ability to work a flexible schedule, including evenings and weekends
  • Ability to stand for long periods, read computer terminals, push, pull, or move objects of at least 25 lbs
  • Ability to effectively maneuver around the sales floor and stockroom

Availability Requirements:

  • Available to work a minimum of 12 hours per week
  • Must be able to open or close the store twice a week and have open availability on weekends
  • Must be able to work holidays

Work Location:

  • UNIQLO store

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