Customer Service Representative

1 month ago


Los Angeles, California, United States University of Southern California Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our guests, answering questions, and resolving issues in a professional and courteous manner.

  • Provide excellent customer service to guests, responding to inquiries and resolving issues in a timely and professional manner.
  • Operate the customer service window, responding to customer inquiries and providing information on events, tickets, and services.
  • Assist with event-related tasks, including ticket sales, meal ticket redemption, and equipment distribution.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Communicate effectively with colleagues, management, and guests, maintaining a positive and professional attitude.

Requirements:

  • High school diploma or equivalent combined experience.
  • Strong interpersonal and communication skills.
  • Basic computer knowledge and ability to work independently.
  • Ability to work in a team environment and prioritize tasks effectively.

Preferred Qualifications:

  • Prior sales and customer service experience.
  • Ticketing sales experience.

What We Offer:

  • A competitive hourly rate of $17.28.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

Equal Opportunity Employer:

The University of Southern California is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds.



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