Program Specialist, Resource Development

2 weeks ago


Shingle Springs, California, United States Catalyst Kids Full time
Job Summary

Catalyst Kids is seeking a highly skilled Program Specialist, Resource Development to support the Resource and Referral (R&R) contracts. The successful candidate will provide child care referrals and education to families, while also providing resources and technical assistance to parents and child care providers.

Key Responsibilities
  • Referral and Data Management
    • Ensure accurate and up-to-date information on child care vacancies and availability.
    • Provide data reports and conduct surveys to inform program development.
    • Offer personalized referrals to families and parents in need of child care services.
    • Provide education and tools to help families select high-quality child care options.
    • Manage child care program complaints and provide licensing information.
    • Offer technical assistance to parents and providers on child care and community resources.
  • Community Connection
    • Develop informative publications, newsletters, and e-blasts to promote community awareness.
    • Provide educational opportunities to parents and child care providers through referrals and trainings.
    • Coordinate and participate in community events to share family resources and promote the R&R program.
    • Offer information on navigating community resources.
  • Customer Service
    • Provide exceptional technical assistance to parents and providers, demonstrating respect, empathy, and understanding.
    • Design and implement programs that meet the needs of parents and providers.
    • Promote Early Childhood Education (ECE) opportunities by recruiting providers in areas of greatest need.
    • Represent Catalyst Kids professionally in interactions with families and providers.
    • Perform additional duties as assigned.
    Requirements
    • Education
      • High School Diploma or equivalent required.
      • Associate's degree in social work, social services, child development, or a related field preferred.
    • Experience
      • Minimum 3-5 years of experience in social work, community, child care, or ECE programs.
    • Other Qualifications
      • Excellent communication skills.
      • Strong customer orientation.
      • Attention to detail.
      • Proficiency in computer software and database management systems, including Microsoft Office and Excel.
      • Proficiency in Spanish preferred.
      • Ability to travel up to 10%.


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