Water Damage Restoration Team Lead

1 week ago


Portsmouth, Virginia, United States Paul Davis Full time

About Paul Davis Restoration

We are a leading franchise organization providing comprehensive services for property damage restoration, including water, fire, mold, and storm damage. Our team of experts is dedicated to delivering exceptional results and ensuring customer satisfaction.

Job Summary

We are seeking a highly skilled and experienced Disaster Response Crew Chief to lead our teams in responding to emergency losses and restoring properties to their pre-loss condition. As a key member of our team, you will be responsible for overseeing disaster response, emergency mitigation, and restoration efforts, ensuring that all work is performed to the highest standards and in accordance with industry best practices.

Key Responsibilities

  • Lead crews in responding to emergency losses and restoring properties to their pre-loss condition.
  • Perform disaster response, emergency mitigation, water extraction, structural drying, and demolition, following IICRC standards.
  • Set up and operate equipment, including dehumidifiers, fans, and air purifiers, to ensure proper setup and removal.
  • Conduct moisture mapping and loss documentation, utilizing MICA and other proprietary software.
  • Perform initial loss inspections and develop restoration plans.
  • Remove damaged materials, including drywall, carpets, and insulation, and perform general demolition.
  • Complete pack-out and pack-in of customer's contents, ensuring all items are properly documented and brought back to the warehouse for cleaning and restoration.
  • Act as daily on-site contact for customers, ensuring their needs are met and questions are answered.
  • Participate in our 24-hour call rotation, responding to emergency losses after hours and on weekends, as dictated by the on-call schedule.
  • Operate company vehicles, including water trucks, trailers, and other machinery.

Requirements

  • 2+ years of relevant experience in disaster response, emergency mitigation, and restoration.
  • Valid driver's license with a satisfactory driving record.
  • Ability to perform demolition work, including climbing, working in extreme temperatures, and in confined spaces.
  • Ability to lift 60 lbs.
  • Water and/or mold certification preferred.

Benefits

  • Weekly pay
  • Bonus opportunities
  • PTO
  • Holiday pay
  • Healthcare, dental, and vision insurance
  • Generous 401(k) program with company match
  • Referral program


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