Network Systems Engineer

1 week ago


San Diego, California, United States SAIC Full time
Job Description

SAIC is seeking a highly skilled Network Engineer to join our team in a Hybrid Remote environment. As a Network Engineer, you will be responsible for providing top-notch repair support for United States Navy related networks, including ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS, and associated installed applications.

Key Responsibilities:
  • Provide break/fix Information Technology support in a fast-paced, high-energy environment.
  • Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution.
  • Provide root cause analysis and be comfortable recommending permanent configuration changes when necessary.
  • Work in cooperation with external partners, including consultants, agencies, and vendors, to troubleshoot intra-system issues and assist with system integration design solutions.
  • Provide server break-fix and remote support for server, network, desktop, and peripheral equipment.
  • Interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and associated network components supporting data, voice, and/or audio communication activities.
  • Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations.
  • Participate in integrated product teams and engineering/design reviews.
Requirements:
  • Bachelor's degree and two (2) years or more of related experience; Master's degree and 0 years of experience. An additional four years of experience may be applied in lieu of a Bachelor's degree. 4 + years' experience in a military network environment directly related to the proposed area of responsibility.
  • Administration experience with Cisco switches and routers OR Windows Server.
  • Working knowledge and experience with basic networking concepts and protocols.
Clearance and Certifications:
  • Must have a current Active Secret Clearance.
  • Must be a current U.S. Citizen.
  • Must have a current DoD IAT Level II certification such as CompTIA Security+ certification.
  • Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date.
Desired Skills:
  • 1+ years of prior IT Helpdesk related work experience in a Windows call center environment.
  • 1 year of experience with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX, or other Ticketing systems.
  • 1+ years of prior IT Helpdesk related work experience in a Windows call center environment.
  • Basic experience in supporting Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word, and Database Software.
  • Understanding of Databases and knowledge Management tools.
  • Knowledge on how to query and tailor reports from a database.
  • Customer Service orientated.
  • Familiarity with one of the following systems is a plus: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND, and SCIP-IWF.


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