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IT Support Specialist

2 months ago


El Paso, Texas, United States Meggitt Full time

Company Overview: Meggitt is dedicated to providing innovative solutions that support our clients in the defense sector. Our commitment to excellence is reflected in our ability to deliver high-quality services tailored to meet complex requirements.

Position Overview: We are seeking a Junior Computer Systems Analyst to assist our clients effectively. The ideal candidate will possess the following qualifications:

Key Responsibilities:

  • Familiarity with Navy Marine Corps Intranet (NMCI).
  • Proficient in Microsoft Office 365, including Microsoft TEAMS.
  • Understanding of Navy IT systems policies.
  • Provide technical support to computer users.
  • Resolve computer issues for clients through various communication methods.
  • Assist with computer hardware and software usage, including installation, printing, and operating systems.

Required Qualifications:

  • Less than 3 years of relevant experience in a similar role.

Preferred Qualifications:

  • Experience in desktop support with knowledge of Microsoft operating systems and software such as Office 365 and Adobe products.
  • Basic hardware support experience for HP laptops.
  • Experience assisting users with NMCI helpdesk inquiries.
  • Coordination experience with NMCI Help Desk and NAVAIR NET tool.
  • Inventory tracking experience for PMA equipment and VTC support.
  • Familiarity with Flank Speed/Cloud environments like MS Teams.
  • Basic network share drive administration experience.
  • CompTIA Security+ certification is a plus.
  • A BA/BS degree is advantageous.

Education Requirements:

  • AA/AS degree or equivalent experience (two years of additional work experience may substitute for an Associate's Degree).

Security Clearance: Candidates must be able to obtain and maintain a Secret security clearance. U.S. Citizenship is required due to the sensitive nature of the work.

Diversity Commitment: Meggitt is an Affirmative Action/Equal Opportunity Employer. We value diversity and encourage applications from all qualified individuals.