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Field Operations Coordinator
2 months ago
We are seeking a highly organized and customer-focused individual to join our team as a Field Coordinator. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our sightseeing bus tours.
Key Responsibilities- Guest Services: Provide exceptional customer service to our guests, ensuring a positive and memorable experience.
- Operational Support: Assist in the coordination of daily operations, including bus and boat departures, guest check-in, and crowd management.
- Communication: Effectively communicate with colleagues, bus operators, dispatchers, and managers to ensure seamless execution of daily operations.
- Equipment Management: Be responsible for the maintenance and upkeep of company equipment.
- Reporting: Conduct and submit reports as assigned to support business operations.
- Customer Service: Provide excellent customer service and maintain a positive attitude in a fast-paced environment.
- Interpersonal Skills: Possess outstanding interpersonal and communication skills to effectively interact with guests, colleagues, and management.
- Organizational Skills: Demonstrate strong organizational and attention-to-detail skills to manage multiple tasks and priorities.
- Adaptability: Remain calm and composed in stressful situations, adapting to changing circumstances as needed.
- Physical Demands: Ability to stand for long periods and work in a fast-paced environment.
- Availability: Willingness to work weekends, holidays, and flexible schedules as needed.
- Technical Skills: Proficiency in Google Office applications, including Docs, Sheets, Email, and Chat.
- Knowledge: Familiarity with Manhattan and the New York Metropolitan area is a plus.
- Employee Discount: Enjoy exclusive discounts on our tours and services.
- Health Insurance: Receive comprehensive health insurance coverage.
- Paid Training: Participate in paid training programs to enhance your skills and knowledge.
As a Field Coordinator, you will work in a dynamic and fast-paced environment, interacting with guests, colleagues, and management to ensure the smooth execution of our sightseeing bus tours. You will be based on the road, working in various locations throughout the city.
