Field Operations Coordinator

4 weeks ago


New York, New York, United States TopView Sightseeing Full time
Job OverviewTopView Sightseeing is a dynamic and growing company offering a unique work environment. We are seeking a highly organized and customer-focused individual to join our team as a Field Coordinator.

Key Responsibilities:
  • Provide exceptional customer service to guests, ensuring a positive experience.
  • Coordinate with colleagues, bus operators, and dispatchers to execute daily operations.
  • Monitor the safety of employees and guests, maintaining a secure and enjoyable environment.
  • Conduct and submit reports as assigned, providing valuable insights for improvement.
  • Work collaboratively with the team to promote a culture of positivity and excellence.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to manage crowds and remain calm in stressful situations.
  • Organized and attentive to detail, with a focus on delivering high-quality results.
  • Ability to work in a fast-paced environment, adapting to changing circumstances.
  • Willingness to work on weekends and holidays, as needed.
  • Proficiency in Google Office applications, including Docs, Sheets, and Email.
  • Ability to work outdoors year-round, in various weather conditions.
Benefits:
  • Employee discount on TopView Sightseeing services.
  • Comprehensive health insurance.
  • Paid training and development opportunities.
Work Environment:
  • On-the-road work, with opportunities to explore New York City and the surrounding area.
  • Dynamic and supportive team environment.
  • Opportunities for growth and professional development.


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