Site Reliability Engineering Principal

4 days ago

Durham, North Carolina, United States Pearson Education Services Full time
Job Title: Principal Site Reliability Engineering

At Pearson Education Services, we are seeking a highly skilled and experienced Principal Site Reliability Engineering to join our team. As a pivotal leadership role, you will be accountable for guiding our SRE teams towards increased operational excellence, system reliability, and strategic alignment with organizational objectives.

Key Responsibilities:
  • Operational Excellence: Champion operational excellence by directing initiatives that elevate system reliability, availability, and overall efficiency.
  • Strategic Alignment: Be the orchestrator of engineering goals and business objectives, ensuring every SRE project and initiative is a stepping stone to Pearson's overarching ambitions.
  • Performance Evaluation: Stand as the arbiter of performance excellence, conducting comprehensive assessments that offer tangible pathways for team growth and improvement.
  • Resource Allocation: Guide resource orchestration, ensuring that both human and technological assets are utilized to their full potential, thereby driving team performance and project success.
  • Cross-Functional Collaboration: Function as the diplomatic link that binds the SRE team to other organizational units, harmonizing goals, and facilitating collaboration for mutual success.
  • Crisis Management: Act as the sentinel during high-severity incidents, directing the SRE team's response to swiftly resolve issues while minimizing business impact.
  • Continuous Improvement: Be the catalyst for perpetual innovation and refinement within the SRE department. Your vision for improvement sets the tone for ongoing excellence.
  • Team Leadership & Development: Cultivate an environment of excellence, propelling the development of Junior, Titled, and Senior SREs. Your leadership serves as the backbone of the team's unity and effectiveness.
  • Risk Assessment & Mitigation: Lead the charge in identifying vulnerabilities and proactively setting up defenses, ensuring that Pearson's systems remain robust and trustworthy under your watch.
  • Change Management: Steer the transition and implementation of new practices and tools with assurance and expertise, transforming the SRE team's modus operandi for the better.
  • Talent Acquisition & Retention: Play the pivotal role in building and sustaining the team, from the recruitment stage to long-term retention. Your judgment in talent management solidifies the team's foundation.

About Us: Pearson Education Services is a leading education company that adds life to a lifetime of learning. We create vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population.

What We Offer: We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential.

Join Our Team: If you are a motivated and experienced professional looking for a challenging role, we encourage you to apply. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you.

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