Principal, Site Reliability Engineering Lead

3 days ago


Durham, North Carolina, United States Pearson Full time
Job Title: Principal, Site Reliability Engineering

At Pearson, we are seeking a highly skilled and experienced Principal, Site Reliability Engineering to join our Corporate Strategy & Technology team. As a pivotal leadership role, this position is accountable for guiding our SRE teams towards increased operational excellence, system reliability, and strategic alignment with organizational objectives.

Key Responsibilities:
  • Operational Excellence: Champion operational excellence by directing initiatives that elevate system reliability, availability, and overall efficiency.
  • Strategic Alignment: Be the orchestrator of engineering goals and business objectives, ensuring every SRE project and initiative is a stepping stone to Pearson's overarching ambitions.
  • Performance Evaluation: Stand as the arbiter of performance excellence, conducting comprehensive assessments that offer tangible pathways for team growth and improvement.
  • Cross-Functional Collaboration: Function as the diplomatic link that binds the SRE team to other organizational units, harmonizing goals, and facilitating collaboration for mutual success.
  • Crisis Management: Act as the sentinel during high-severity incidents, directing the SRE team's response to swiftly resolve issues while minimizing business impact.
  • Continuous Improvement: Be the catalyst for perpetual innovation and refinement within the SRE department.
  • Team Leadership & Development: Cultivate an environment of excellence, propelling the development of Junior, Titled, and Senior SREs.
  • Risk Assessment & Mitigation: Lead the charge in identifying vulnerabilities and proactively setting up defenses.
  • Change Management: Steer the transition and implementation of new practices and tools with assurance and expertise.
  • Talent Acquisition & Retention: Play the pivotal role in building and sustaining the team.

We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.



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