Site Reliability Engineer

4 weeks ago


Durham, North Carolina, United States Red Hat Full time
Site Reliability Engineer

Red Hat is seeking a highly motivated Site Reliability Engineer to join our team in Raleigh/Durham. As a key member of our Ansible Engineering team, you will work with a high-performing team to deliver a high-quality user experience for our customers.

Responsibilities
  • Contribute code to increase the scalability and reliability of our services
  • Develop and maintain software tests to ensure the quality of our codebase
  • Collaborate with peers to share knowledge, mentor, and develop their capabilities
  • Participate in a regular on-call schedule, including occasional paid weekends and holidays
  • Practice sustainable incident response and blameless postmortems
  • Resolve customer issues escalated from the Red Hat Global Support team
Requirements
  • Passion for learning new technologies and building elegant software systems
  • Basic knowledge of software development life cycle tools, such as GitHub and Jenkins
  • Software development life cycle (SDLC) and agile or scrum processes
  • 3+ years of software engineering experience using object-oriented languages, with Python or Golang a plus
  • 3+ years of experience managing Linux-based systems in a public cloud, such as AWS, GCP, or Azure
  • 1+ year of experience with Kubernetes
  • 1+ year of experience with containers on Linux
  • Demonstrated ability to quickly and accurately troubleshoot systems issues
  • Solid understanding of standard TCP/IP networking and common protocols, such as DNS and HTTP
  • Excellent communications skills in a global team environment
  • Good written and verbal communication skills in English
Preferred Qualifications
  • Experience with Ansible playbooks and the Red Hat Ansible Automation Platform
  • Familiarity with observability platforms, such as Dynatrace or DataDog
  • Cloud native development/administration experience
  • Prior experience working on a globally distributed, remote team

Red Hat offers a comprehensive benefits package, including medical, dental, and vision coverage, flexible spending accounts, health savings accounts, retirement 401(k) with employer match, paid time off, paid parental leave, and more.

Red Hat is an equal opportunity employer and welcomes applications from diverse backgrounds and perspectives. We are committed to creating an inclusive environment where everyone can thrive.



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