Retail Manager

4 days ago


Worcester, Massachusetts, United States Savers Value Village Full time
Job Description

Job Title: Retail Supervisor

About Us:

Savers, a leading international thrift retailer, is dedicated to championing reuse and inspiring a future where second-hand is second nature. Our mission is to provide high-quality, gently-used items to our customers while supporting local nonprofit organizations. We operate over 300 stores across the United States, Canada, and Australia, and employ over 22,000 team members.

Our Brands:

We operate under various brand names, including Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia. Our diverse portfolio allows us to cater to a wide range of customers and communities.

Job Summary:

We are seeking a Retail Supervisor to support the service side of our stores or the backroom product flow function (production). This role will involve managing daily store operations, leading a team of sales associates, and ensuring excellent customer service.

Key Responsibilities:

  • Manage store operations, including inventory management, visual merchandising, and customer service.
  • Lead and develop a team of sales associates to achieve sales goals and provide excellent customer service.
  • Implement sales strategies and promotions to drive sales and revenue growth.
  • Monitor and control store expenses, including labor costs, inventory, and supplies.
  • Collaborate with the store management team to achieve business objectives and improve store performance.

What We Offer:

We provide comprehensive training and development opportunities to help our team members grow and succeed in their careers. Our benefits package includes:

  • Bundled health plans, including medical, Rx, dental, and vision coverage.
  • Company-paid life insurance for added peace of mind.
  • Programs to support employee well-being, including smoking cessation, diabetes management, and on-demand care options.
  • A 401(k) plan with generous company matching contributions to help you save for the future.
  • Paid time off for leisure or personal activities.
  • A range of mental health services to support your overall well-being.

Join Our Team:

Savers is an E-Verify employer and an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees.



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