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Restaurant Manager
2 months ago
Job Summary
We are seeking a highly skilled and experienced Senior Operations Manager to join our team at MyCareersFuture. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of the business run smoothly and efficiently.
Key Responsibilities:
- Day-to-Day Operations: Supervise and manage the daily operations of the restaurant, including staff supervision, inventory management, and customer service.
- Staffing and Duty Roster Planning: Plan and manage the staffing and duty roster to ensure that the restaurant is adequately staffed at all times.
- Training and Development: Conduct training sessions for crew members to ensure that they have the necessary skills and knowledge to perform their duties effectively.
- Cost Management: Manage food and beverage costs to meet the expectations of the business.
- Marketing and Communications: Participate in the marketing process and work closely with the marketing team to promote the restaurant and its services.
- Stock Take and Inventory Management: Arrange for staff to conduct stock takes every month end and manage inventory levels to ensure that the restaurant is adequately stocked.
- Customer Service: Handle customer complaints and all operations issues in a professional and timely manner.
- Flexibility: Willingness to work on weekends and flexible with week off days to ensure that the restaurant is adequately staffed at all times.
- Cultural Awareness: Knowledge of South Indian languages is beneficial as we cater to a diverse customer base.