Wine Service Ambassador
3 weeks ago
Role Overview
We are seeking a highly skilled Wine Steward to join our team at Water Grill Las Vegas. This role involves guiding guests through an exceptional wine experience, driving sales, and providing top-notch service and wine knowledge.
Salary Information
The estimated salary for this position is $16 - $16.50 per hour, plus commission on bottles of wine sold.
Job Description
A successful Wine Steward will be responsible for:
- Pairing wine with food for guests as requested or as helpful;
- Maintaining the physical inventory and evolving the wine list;
- Providing excellent service and wine knowledge to guests;
- Moving through the dining room communicating with all guests, crewmembers, managers, and vendors in a courteous and professional manner;
- Ensuring that any guest not 100% satisfied with our product or service is attended to immediately, and a manager is informed.
Required Skills and Qualifications
To succeed in this role, you should have:
- A minimum of 21 years of age;
- A high school graduate, some college;
- A Level 1 Court of Masters, WSET level 2, or equivalent certification;
- A current CA Food Handler's Card;
- The ability to communicate verbal and written English with guests, management, and co-workers;
- The ability to add guest notes to Open Table database;
- The ability to recognize a wine that is up to our standard;
- Complete knowledge of proper glassware to use and decanting technique;
- Maintain knowledge of major winemaking regions, vineyards, styles, vintages, and producers and bottlings;
- The ability to maintain complete knowledge of the service standards;
- The ability to describe characteristics, pricing, and descriptions of every wine/champagne selection and all major wines on the wine list and dessert wine list;
- An understanding of state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
Benefits
We offer competitive benefits, including:
- Premium benefits;
- An amazing company culture;
- Growth opportunities;
- Great training and commitment to promotions from within;
- Teamwork/flexible hours;
- Education reimbursement;
- Generous dining discount;
- Professionalism;
- Productive environment;
- Strong company culture;
- Delicious food in a beautiful restaurant.
Additional Responsibilities
As a Wine Steward, you will also be responsible for:
- Managing the evening's inventory of wine (restocking as needed);
- Foollowing wine service standards for ringing in and tracking orders;
- Maintaining wine stock in service areas so wine can be served quickly to guests;
- Maintaining neat and organized condition of all wine storage areas;
- Assisting with inventories and wine ordering as directed by manager.
Ongoing Crew Education
You will participate in ongoing crew wine education to maintain your expertise and provide exceptional service to our guests.
Closing
If you are passionate about wine and delivering exceptional service, we encourage you to apply for this exciting opportunity.
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