Service Ambassador

1 month ago


Las Vegas, Nevada, United States El Dorado Cantina Full time
Job Summary

We are seeking a highly skilled Service Ambassador to join our team at El Dorado Cantina. This is an exciting opportunity for a motivated and customer-focused individual to provide exceptional service to our guests.

About the Role

As a Service Ambassador, you will be responsible for ensuring that every guest has a memorable experience at our venue. Your duties will include setting and cleaning tables, assisting servers with tasks, and maintaining a clean and well-stocked environment.

Key Responsibilities
  • Act as an ambassador of the venue, promoting our products and services to potential customers.
  • Present yourself as a positive reflection of the venue, always maintaining a clean and professional appearance.
  • Collect customer information for our database and strive to increase your personal clientele.
  • Provide accurate information about our venue, property, and entertainment offerings to our guests.
  • Meet marketing requirements established by management.
  • Set and reset tables per standard before, during, and after service.
  • Buff and polish glassware, silverware, and china to maintain a stock of supplies ready for service.
  • Anticipate the needs of servers and assist them in any way necessary.
Requirements
  • A minimum of two years' experience as a service assistant in a high-volume, service-focused venue.
  • A working knowledge of spirits, wine, and beer, as well as other products offered.
  • The ability to maintain a positive attitude and work as part of a team in a high-pressure, high-stress environment.
  • Excellent customer service skills and the ability to maintain high service standards in a stressful, constantly changing work environment.
  • Physical ability to walk on various surfaces without assistance for a prolonged period.
What We Offer
  • An estimated salary range of $45,000 - $60,000 per year, depending on experience.
  • A competitive benefits package, including company parties, free food and snacks, and opportunities for advancement.

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