Service Ambassador

3 days ago


Las Vegas, Nevada, United States Mother Wolf Las Vegas Full time

**Join Our Team as a Service Ambassador**

About the Role:

We are looking for a highly skilled and enthusiastic Service Ambassador to join our team at Mother Wolf Las Vegas. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and creating a memorable experience for our guests.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to multitask and work efficiently in a fast-paced environment.

Key Responsibilities:
  • Welcome guests and ensure a smooth check-in process.
  • Provide detailed information about our menu, specials, and promotions.
  • Anticipate and respond to guests' needs, ensuring a positive dining experience.
  • Work collaboratively with servers, bartenders, and kitchen staff to ensure seamless service.
  • Upsell and promote our signature cocktails and menu items.
  • Monitor guest satisfaction and handle any complaints or issues professionally.
  • Perform opening and closing duties, maintaining a clean and organized reception area.
  • Meet sales targets and contribute to the overall success of the restaurant.
  • $15-$18 per hour estimated salary.
Requirements:
  • A minimum of six months previous experience in a restaurant or hotel environment is preferred.
  • Excellent communication and interpersonal skills are essential.
  • You must be able to multitask and work efficiently in a fast-paced environment.
  • A team player with the ability to anticipate others' needs is crucial.
  • Familiarity with point-of-sale systems is a plus but not required.
  • Experience with upselling and promoting products is beneficial.
  • A positive attitude and flexibility to work a varied schedule, including evenings, weekends, and holidays, are required.
  • Current SNHD Food Handler card is mandatory.

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