Hotel Operations Coordinator
1 week ago
As a Hotel Operations Coordinator, you will be responsible for coordinating the day-to-day operations of our hotel's front desk. This includes checking guests in and out, handling reservations, and providing excellent customer service.
Key Responsibilities
* Coordinate front desk operations, including checking guests in and out and handling reservations
* Develop a thorough knowledge of hotel operations, including room locations, rates, and amenities
* Lead by example and mentor front desk staff in Concord's policies and procedures
* Monitor room availability and offer assistance in yield management and restrictions
* Handle guest mail and messages per established procedures
Requirements
* 1-2 years of experience in hospitality, preferably in a supervisory role
* Excellent communication and leadership skills
* Ability to work in a fast-paced environment and multitask effectively
* Strong knowledge of hotel operations and procedures
* High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer
* Competitive salary range: $21-$23 per hour (based on experience)
* Comprehensive benefits package, including medical, dental, vision, and life insurance
* 401K options and tuition assistance
* Training and development opportunities, including career advancement paths
Benefits
Our comprehensive benefits package includes medical, dental, vision, and life insurance, as well as 401K options and tuition assistance. We also offer training and development opportunities to help you advance in your career.
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