Service Leader

4 weeks ago


Cypress, Texas, United States PrideStaff Full time
Job Summary

The Service Foreman will be a working leader responsible for ensuring that qualified technicians perform repairs correctly and efficiently while maintaining a consistently high level of customer satisfaction.

Key Responsibilities
  • Lead a team of technicians to achieve repair goals and customer satisfaction targets.
  • Develop and implement effective repair processes to ensure quality and efficiency.
  • Collaborate with the Service Manager to align repair operations with business objectives.
  • Monitor and analyze repair data to identify areas for improvement.
  • Communicate effectively with customers to resolve issues and ensure satisfaction.
Requirements
  • Proven experience in a leadership role within a repair or maintenance environment.
  • Strong technical knowledge and understanding of repair processes.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Strong problem-solving and conflict resolution skills.

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