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Shift Leader

1 month ago

Cypress, Texas, United States Potbelly Sandwich Works Full time
Job Summary

Potbelly Sandwich Works is seeking a skilled Shift Leader to lead our team in Cypress, TX. As a Shift Leader, you will be responsible for managing and developing associates to deliver exceptional customer service and product quality. You will also be responsible for building sales and controlling costs for each shift.

Key Responsibilities:

  • Lead team members on shifts, including efficient assignment of tasks and providing feedback
  • Ensure all security procedures are followed
  • Ensure back-of-the-house procedural standards are met
  • Count drawers and follow proper daily cash handling procedures
  • Prepare quality finished products efficiently
  • Comply with health and safety standards for food, cleanliness, and safety
  • Restock food line, chips, and cooler
  • Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
  • Operate cash register: handle, balance, and follow all cash handling procedures
  • Effectively handle customer complaints/issues

Requirements:

  • 1 year supervisory experience in a restaurant or retail environment preferred
  • Ability to stand/walk for 8-9 hours or as needed
  • Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment

What We Offer:

  • Competitive pay
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k) with company match
  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities

About Us:

Potbelly Sandwich Works is a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. We are committed to creating a welcoming and inclusive environment for our customers and employees. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.