Education Sector Specialist

7 days ago


Watertown, Massachusetts, United States Liaison International Full time
Role Summary

Liaison International is seeking a talented Education Sector Specialist to join our team. As an entry-level position, you will be responsible for supporting clients in a fast-paced call center environment.

Duties Include:

  • Responding to client inquiries via phone, email, or web conferencing.
  • Documenting customer interactions and resolving issues in a timely manner.
  • Collaborating with internal teams to resolve client concerns.
  • Providing new client training and onboarding sessions.

Requirements:

  • Bachelor's degree or equivalent experience.
  • Strong communication and problem-solving skills.
  • Flexibility to work varied shifts, including evenings and weekends.
  • Previous experience in customer-facing roles.


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