Clinical Support Specialist

3 weeks ago


Watertown, Massachusetts, United States Boston Children's Hospital Full time
Job Summary

We are seeking a dedicated Clinical Support Specialist to join our team at Boston Children's Hospital. In this role, you will provide administrative support and contribute to the delivery of exceptional patient care.

Key Responsibilities
  • Patient Scheduling: Schedule patients, obtain authorizations, and coordinate flow.
  • Customer Service: Provide positive customer service, resolve scheduling issues, and respond to patient needs.
  • Administrative Support: Maintain calendars, schedule meetings, and provide routine clerical support.
  • Process Improvement: Contribute to departmental and organizational initiatives, assist in implementing change, and improve internal systems and procedures.
Requirements
  • Education: High school diploma or GED required.
  • Experience: Minimum one year of healthcare administration experience required.
  • Skills and Qualifications: Effective communication, empathy, and ability to work with diverse constituencies.


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