Clinical Data Analyst
2 weeks ago
The La Pine Community Health Center is seeking a part-time Help Desk Data Analyst to oversee the analytics help desk and related activities. This role will manage incoming requests, run requested reports, filter data, make report edits and enhancements, and provide technical advice.
Key Responsibilities- Monitor analytics helpdesk, field questions, and complete analytics requests with excellent customer service and communication.
- Quickly learn tools, processes, and workflows while being responsive to stakeholders' needs.
- Use software to retrieve and combine data in various reporting tools and perform data analysis.
- Continuous review of existing reports for accuracy.
- Identify, assess, and troubleshoot reporting issues. Communicate and escalate to vendors as necessary.
- Collaborate with clinical data analyst on projects.
- Assist population health team with projects.
- High School graduate.
- One year of relevant work experience.
- Solid experience with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
- Exceptional customer service skills.
- Ability to prioritize assigned tasks and responsibilities with minimal supervision.
- Ability to demonstrate deadline and detail-oriented project and ticket completion.
- Ability to manage multiple tasks. Must be organized and a self-starter.
- Ability to work independently and to use good judgment.
- Excellent oral and written communication skills.
- Enthusiasm for working as a member of a team in a rapidly changing environment.
- Strict adherence to HIPAA laws and regulations concerning confidentiality and security of protected health information.
- Bachelor's degree in data analytics, computer science, or related field.
- Experience with Epic electronic medical record.
- Financial and/or billing knowledge.
- Certification or professional training in IT or Health IT.
- Knowledge of OCHIN EPIC reporting suite, Power BI, Tableau, and SQL database systems.
- FQHC reporting/regulation standards (i.e., UDS, ACO, PCPCH, etc.).
- Knowledge of Federally Qualified Health Centers.
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