Senior Child Support Technical Analyst

1 month ago

Baton Rouge LA USA, United States NTT DATA Full time
Job Title: Senior Child Support Technical Analyst

We are seeking a highly skilled Senior Child Support Technical Analyst to join our team in Baton Rouge, Louisiana. As a key member of our Enterprise Program/Project Management Office (EPMO), you will work closely with our team to establish and execute a Project Portfolio Management Office (PPMO) and support the analysis, planning, design, implementation, and evaluation of key projects to help our client achieve organizational goals.

Job Responsibilities:
  • Assist in defining, developing, monitoring, and enforcing the State's PPMO processes, governance, standards, SDLC processes, and procedures.
  • Lead technical requirements sessions and various program-related meetings to determine functionality to be incorporated into the new system or PPMO structure.
  • Document technical requirements, ensure testability, and create a traceability matrix.
  • Support the project's technical/business activities for compliance tracking and monitoring.
  • Support the State and PMO Managers in reporting and communications of federal compliance activities.
  • Participate in strategic planning assessments, technical policy, and procedures research and analysis.
  • Once PPMO established, lead technical requirement efforts for prioritized IT projects, including technical requirements management, agile team participation, technical documentation review/assessment, federal assessment reviews, testing, and implementation.
  • Analyze client requirements and design solutions ensuring client objectives are met.
  • Provide support in the areas of data management, SDLC, security compliance, and system performance.
  • Review project deliverables for accuracy and quality.
  • Provide input on project and requirement metrics.
  • Partner with various stakeholders to complete technical documentation needs.
  • Leverage knowledge of the state and federal technical requirements and policy and apply it when appropriate.
  • Assist with test case/user story creation and other UAT activities.
  • Assist in the development of roadmaps, graphics, and visuals, as needed.
  • Attend project and status meetings, reporting on progress of assignments.
Required Qualifications:
  • Minimum 8 years of relevant experience in a Business/Technical Analyst role/capacity providing services on a large scale, modular business and technology modernization projects.
  • Minimum 4 years of experience with Human Services agencies and programs.
  • Undergraduate degree or 4 years of equivalent combination of education and work experience.
  • Minimum 4 years of experience with State Child Support and/or Child Welfare Programs.
Preferred Skills:
  • Experience with Federal systems certification and monitoring reviews.
  • IIBA, Agile, or technical certifications.

NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications. We help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers. We are committed to our clients' long-term success.

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.

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