Data Control Technician II
3 weeks ago
The City of Chesapeake seeks a skilled Data Control Technician II to join our team. As a key member of our department, you will be responsible for processing records and entering data into computer systems.
Key Responsibilities:
- Verify information and enter data into computer systems
- Process documents and retrieve information from computer systems
- Prepare routine and special reports, forms, and other documents
- Assist in the production of quarterly and summary reports
- Monitor computer systems operation and report malfunctions
- Perform office functions such as mail processing, records maintenance, and administrative tasks
- Assist customers, clients, and staff to resolve problems
Requirements:
- High school diploma or GED and one year of college education in office technology or a related field
- One year of related, full-time equivalent experience
- Special skills or equipment certification may be required
Preferred Qualifications:
- Experience utilizing automated systems to manage customer information
- Experience distributing daily work assignments to staff
- Strong data entry skills and ability to work independently
- Strong customer service experience
Work Environment:
The Data Control Technician II will work in a fast-paced office environment and may be required to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
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