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Patient Service Coordinator

2 months ago

Marquand, Missouri, United States ALLMED Staffing Full time

Job Summary:

ALLMED Staffing is seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients and families, ensuring a smooth and efficient experience.

Key Responsibilities:

  • Check in and out patients, ensuring accurate and timely processing of patient information
  • Collect balances and copays, and process payments in a professional and courteous manner
  • Schedule appointments and manage patient schedules, ensuring optimal use of provider time
  • Answer incoming calls and respond to patient inquiries in a timely and professional manner
  • Relay messages to clinical staff, ensuring timely communication and follow-up

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous experience in a primary care office or medical setting
  • Understanding of insurance plans, including Medicare, Medicaid, and commercial insurance
  • Excellent customer service skills, with ability to work effectively with patients, families, and healthcare providers
  • Ability to maintain confidentiality and handle sensitive patient information