Nighttime Guest Services Coordinator
2 weeks ago
Greenbrier Management Company, a leader in property oversight based in Virginia, has been delivering exceptional service since 1984. With a commitment to excellence, we manage both our own properties and those of third-party clients, ensuring high occupancy and lease rates through our dedicated team.
Position Summary:
We are in search of a driven and enthusiastic individual to take on the role of Concierge within our expanding property management firm. This position plays a crucial role in safeguarding, maintaining, and enhancing the community's value while prioritizing the safety, comfort, and satisfaction of all residents.
Key Responsibilities:
- Stay informed about property specifics to align with company objectives.
- Welcome visitors and verify their reservations.
- Deliver outstanding customer service with meticulous attention to detail.
- Foster and maintain positive relationships with residents.
- Uphold high ethical standards and professionalism in all interactions.
- Effectively multitask and prioritize to meet diverse customer needs.
- Represent the organization with integrity and commitment.
- Perform additional tasks as required.
Qualifications:
- Experience in property management or hospitality is preferred.
- A minimum of 3-5 years in customer service is required.
- A positive, proactive attitude is essential.
Exceptional communication, organizational, management, and interpersonal skills are necessary for success in this role. We seek motivated individuals who thrive in a collaborative environment. The ideal candidate will be passionate, accountable, and results-oriented.
All candidates must successfully complete a criminal background check, credit assessment, and drug screening.
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