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Nighttime Guest Services Coordinator

2 months ago

Jenks, Oklahoma, United States Greenbrier Management Full time
Job Overview

Greenbrier Management Company, a leader in property management based in Virginia, has been dedicated to excellence since its inception in 1984. With a commitment to both residents and property owners, we pride ourselves on maintaining high occupancy and lease rates through our exceptional service and expertise.

Position Summary:

We are looking for a dedicated and enthusiastic individual to take on the role of Concierge within our thriving property management firm. This position plays a crucial role in safeguarding, maintaining, and enhancing the community's value while ensuring residents' safety, comfort, and satisfaction. This is a remarkable opportunity for a seasoned professional to join a passionate team focused on success.

Key Responsibilities:

  • Stay informed about the specific needs of the properties managed by the company.
  • Welcome guests and verify their reservations.
  • Deliver outstanding customer service with meticulous attention to detail.
  • Foster and maintain positive relationships with residents.
  • Uphold high ethical standards and professionalism at all times.
  • Effectively multitask and prioritize to meet the needs of customers.
  • Represent the company with integrity and commitment.
  • Perform additional duties as required.

Qualifications:

  • Experience in property management or hospitality is preferred.
  • A minimum of 3-5 years in customer service is required.
  • A positive, proactive attitude is essential.

Excellent communication, organizational, management, and interpersonal skills are a must. We seek motivated, career-oriented individuals who thrive in a collaborative environment. The ideal candidate will be enthusiastic, passionate, and accountable for delivering results.

All candidates will undergo a criminal background check, credit evaluation, and drug screening.

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