Operations Assistant Manager
2 weeks ago
This role requires a high degree of flexibility, with the expectation to work 10-hour overnight shifts. Schedules will be organized on either a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) basis, with shifts assigned upon commencement in the position and subject to modification based on operational requirements.
About Amazon Services LLC
Amazon Services LLC is a leading organization dedicated to delivering exceptional service to our customers. We are seeking driven individuals to take on the role of Assistant Manager, where you will be pivotal in guiding your team to uphold the highest standards of safety, quality, attendance, and performance.
Key Responsibilities
- Provide support, mentorship, and motivation to team members.
- Oversee safety, quality, productivity, and adherence to customer delivery commitments.
- Collaborate with various support teams, including Safety, Operations Integration, Loss Prevention, and Human Resources, to devise strategies that align with business goals.
- Physically manage tasks that include lifting up to 49 pounds, standing and walking for extended periods, and engaging in frequent physical activities such as pushing, pulling, squatting, bending, and reaching.
- Adapt to a dynamic work environment with varying noise levels and temperatures.
- Maintain a flexible work schedule, including weekends and overnight shifts.
- High School diploma or equivalent.
- Minimum of 6 months of leadership experience in a retail, distribution, or similar setting.
- Availability to work 40 hours per week, with the possibility of overtime.
- Flexibility to work varied shifts, including weekends, nights, and holidays.
- Must be at least 18 years old.
- Proficient in using computers and Microsoft Office Suite (Outlook, Word, Excel).
- Ability to lift up to 49 pounds and stand/walk for shifts lasting up to 12 hours.
- Experience managing a team of 10 or more employees or a minimum of 1 year of direct management experience.
- Familiarity with process improvement methodologies (Lean Six Sigma and/or Kaizen).
- Strong customer service, communication, and interpersonal skills.
- A Bachelor's Degree in Engineering, Operations, Supply Chain/Logistics, or a related discipline.
Amazon Services LLC provides a comprehensive benefits package, including health care coverage starting on day one, a 401(k) plan with company matching, holiday/overtime pay, and employee discounts. We also offer fully paid Maternity and Parental Leave options for eligible parents.
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