Senior Auto Claims Adjuster

6 days ago

Colorado Springs, Colorado, United States USAA Full time
Join USAA's Team of Auto Claims Experts

At USAA, we're committed to providing exceptional service to our members. As a Senior Auto Claims Adjuster, you'll play a critical role in ensuring that our members receive fair and timely resolutions to their auto insurance claims.

Key Responsibilities:
  • Investigate and determine coverage and liability for complex auto insurance claims
  • Negotiate and settle claims within established settlement authority limits
  • Collaborate with external and internal business partners to facilitate claims resolution
  • Apply knowledge of auto physical damage to adjust claims
  • Support workload surges and catastrophe response operations as needed
Requirements:
  • High School Diploma or General Equivalency Diploma
  • 2 years of customer service experience
  • 1 year of experience handling low to moderately complex auto non-injury liability claims
  • Experience determining auto liability coverage
  • Proficient knowledge and understanding of the auto claims contract and application of case law and state laws and regulations
What We Offer:
  • Competitive salary range: $53,440 - $90,180
  • Best-in-class benefits, including comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program, and various wellness programs
  • Opportunities for career growth and professional development

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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