Event Service Specialist

6 days ago


Waco, Texas, United States Oak View Group Full time

About Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Our company offers an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Server will provide exceptional hospitality for guests in a fast-paced, high-volume environment, ensuring a memorable experience for all attendees.

This role offers a competitive hourly wage of $6 plus tips, providing a stable income for those who thrive in a dynamic environment.

Benefits for FT Roles

Our company offers a comprehensive benefits package, including:

  • Health, dental, and vision insurance
  • 401(k) savings plan with matching contributions
  • Paid time off (vacation days, sick days, and 12 holidays)

Evergreen Role

Applications are accepted on an ongoing basis, and we encourage interested candidates to apply at any time.

Responsibilities

The Server will be responsible for:

  • Providing fine dining level food and beverage service to guests for all events, consistent with our company's standards of service
  • Initiating and maintaining friendly and professional contact with guests, ensuring all needs are anticipated and met
  • Setting up and maintaining both food and beverage stations in various locations throughout the building, consistent with our company's standards of service
  • Maintaining and inventorying for both food and beverage stations
  • Maintaining all event areas and front-of-house staging areas in a tidy and organized manner
  • Participating in both setup and cleanup of food and beverage service items
  • Working independently during slower times
  • Performing safe work by helping to provide a safe and clean work environment
  • Having a high level of social contact, working closely with staff, and dealing often with patrons
  • Working a flexible schedule, including nights, weekends, and select holidays
  • Maintaining a customer-focused, positive, and professional attitude
  • Reading and communicating effectively in the English language
  • Having knowledge of basic arithmetic (addition, subtraction, multiplication, and division)
  • Being able to stand for extended periods of time
  • Being able to bend, stretch, twist, or reach out with the body, arms, and/or legs
  • Being able to lift, push, pull, or carry heavy objects up to 30 lbs. and 15 lbs. often
  • Being punctual with consistent attendance
  • Responding to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies

Qualifications

The ideal candidate will possess:

  • A high school diploma or equivalent GED
  • Minimum of one (1) year of work experience in events, banquets, or restaurants
  • Ability to serve alcoholic drinks, with a minimum age requirement of 18 years


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