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Healthcare Support Specialist

2 months ago

Allentown, Pennsylvania, United States CarePath Injury Centers of Pennsylvania Full time
Position Overview

Salary: $18-20+/hr

CarePath Injury Centers Provider Group is seeking a part-time Clinical Care Assistant for our practice focused on injury, accident, and pain management.

About Us: Our goal is to provide comprehensive, top-tier therapy services for individuals experiencing injuries, accidents, and pain-related issues.

Ideal Candidate: We are in search of meticulous Clinical Care Assistants who are dedicated to assisting those in need and fostering a friendly atmosphere. You will collaborate closely with our medical team and will be tasked with patient check-in, facilitating aquatic therapy sessions, and managing patient check-out. Strong communication skills, reliability, and a willingness to learn are essential for success in this role. Previous experience in the healthcare sector is a plus, but we welcome candidates eager to learn. Bilingual abilities, particularly in Spanish, are highly desirable.

Key Responsibilities:

  • Provide vital support to our clinical staff and contribute to outstanding patient care.
  • Engage in a dynamic healthcare setting where your skills and commitment will make a meaningful difference in patients' lives.
  • Maintain familiarity with various concepts, practices, and procedures within the field.
  • Manage patient check-in and documentation within our electronic health record (EHR) system.
  • Assist patients in preparing for aquatic therapy sessions.
  • Handle daily tasks such as answering and directing phone calls, scheduling appointments in the EHR system, and supporting medical professionals in patient therapy.
  • Uphold a warm, welcoming, and supportive environment for both patients and staff.
  • Contribute to the growth of our patient base through exceptional care and service.
  • Communicate effectively with office personnel and supervisors.
  • Perform additional duties as required by office needs.

Qualifications:

  • Ability to learn office operations from front desk procedures to patient care.
  • Familiarity with electronic health record systems.
  • Capability to learn and utilize an EHR system effectively.
  • Strong communication skills with in-office staff, patients, and other team members.
  • Ability to follow directions from supervisors.
  • Reliable transportation for daily commuting.
  • Preferred experience in treating patients in the injury and accident domain.
  • Completion of background check authorization and necessary documentation prior to onboarding.
  • Bilingual or ability to communicate with Spanish-speaking patients.

Work Schedule:

Part-Time, typically 2 to 3 days per week (approximately 20-30 hours).

Compensation:

  • $18-20+/hr based on experience.

CarePath Injury Centers of Pennsylvania is an equal opportunity employer and does not discriminate based on race, gender, sexual orientation, etc.