HR Operations Specialist

1 week ago


Westborough, Massachusetts, United States EG America Full time


Position Overview:
Utilizing Ultipro and PeopleMatter systems, this role provides essential support to field management regarding HR functions, ensuring accurate compensation for team members, compliance with policies and regulations, and the maintenance of up-to-date employee records.

Key Responsibilities:

  • Assists field management in designated regions by responding to inquiries and offering guidance on HR data processes related to team members.
  • Validates and updates data entered in the field, ensuring accuracy for rehires, transfers, pay adjustments, promotions, and demotions.
  • Organizes documentation for personnel files, including the preparation of paperwork and the creation of coversheets for scanning.
  • Investigates discrepancies by reviewing audit trails and archived documents stored in Image Silo and Filesurf.
  • Examines I-9 forms and other relevant documentation to ensure compliance with policies and regulations, advising field management on any issues that may arise.
  • Manages additional projects as necessary, including vendor relationships, supply orders, routine mailings, and call triaging.

Collaborative Relationships:
Engages daily with retail field management, from Store Managers to Division Vice Presidents, with occasional interactions with external vendors.

Qualifications:

Minimum Education:

High School Diploma Preferred Education:

Associate's Degree or some college coursework Minimum Experience:
At least one year of office experience with a focus on customer service and some data entry experience Preferred Experience:

Proficiency in Microsoft Word and Excel Soft Skills:
Strong interpersonal abilities, service-oriented mindset, and effective organizational skills.

Work Schedule:
Monday to Friday, standard business hours.

Physical Requirements:

Primarily sedentary work.

Additional Information:
Miscellaneous duties as assigned.

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