Hotel Operations Manager

2 months ago


Alpharetta, United States Comfort Inn Alpharetta Full time
Job Description

**Job Title:** Hotel Assistant Manager

**Company:** Comfort Inn Alpharetta

**Job Type:** Full-time

**Salary:** $35,000 per year plus Bonuses based on experience

**About the Job:

We are seeking a highly motivated and experienced Hotel Assistant Manager to join our team at Comfort Inn Alpharetta. As a key member of our management team, you will be responsible for the overall operation of the hotel, including hiring, training, sales, guest service and satisfaction, associate satisfaction, owner satisfaction, revenue management, and timely reporting.

**Key Responsibilities:

  • Complete all required brand-specific training and adhere to all Franchise and property-specific brand standards.
  • Assist in developing operating budgets and operating expenses, and analyze and explain all budget variances.
  • Hire, train, and supervise staff/associates as needed, and ensure proper training programs and procedures are in place according to Brand standards.
  • Select and train employees and keep them informed of company policies, observe their performance, and delegate responsibilities.
  • Inspect guests' rooms, public access areas, and outside grounds for cleanliness and appearance, and implement action plans regarding upgrading and/or maintaining the safety, comfort, and cleanliness of the hotel.
  • Ensure all employee practices comply with Hospitality Group, Inc. policy and procedures, specific brand standards, and legal requirements.
  • Lead and actively participate in the hotel's Sales & Marketing effort, and deliver exceptional guest service results measured through guest satisfaction scoring and social media sites.
  • Have excellent communication, leadership, problem-solving, and interpersonal skills, and be able to work a flexible schedule, including nights, weekends, and holidays.

**Requirements:

  • Hotel Management Experience - Minimum 1 year.
  • Choice experience preferred.

**Benefits:

  • Employee discounts.

**Pay Frequency:

  • Bi-weekly or Twice monthly.


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