Senior Regional Director of Operations-Mid-West/West Coast

2 weeks ago

Alpharetta, United States Hotel Equities Full time

Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Senior Regional Director of Operations leading the Mid-West/West Coast. We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources to our "best in class" hotels

The Senior Regional Director of Operations will provide multi-unit leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to General Managers, the RDO will provide support and resources, both in-person and remotely. Other responsibilities may include but are not limited to the following:

  • Oversight of all financial aspects of each hotel in a portfolio: P & L, CapEx, Forecasting, and Budgeting.
  • Ensures operational excellence for all hotels in a portfolio; provides support, critique, and guidance to hotels falling short of brand standards and/or company expectations.
  • Ensure brand QA Compliance/Performance and approving action plans generated by the hotels.
  • Acts as liaison between hotel General Manager and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management, and Owner Relations.
  • Acts as a role model and provides guidance on company culture.
  • Selects, develops, manages, and leads management team members.
  • Guides, develops, procedures and implements policies, procedure and systems to improve business operations.
  • Provides leadership relative to annual marketing plans.
Requirements:

Must be able to travel extensively.

Previous Regional Director of Operations or multi-unit hotel GM.
  • Marriott and Hilton experience required.
  • Full service, Select Service, Lifestyle and Luxury experience.
  • Bachelor's degree required.
  • Sales experience preferred.
  • Ability to lead others, to delegate and multi-task, and to manage others virtually
  • Strong interpersonal and communication skills (oral and written)
  • Thorough knowledge of the company's mission, vision and values
  • Deep understanding and support of the company pillars (culture, growth, profitability, accountability and people)
  • Leadership skills including coaching, mentoring, feedback and training
  • Effective communicator
  • Critical thinker and decision maker
  • Demonstrated ability to process new information quickly and respond aptly to change.
We are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and ignored. They define who we are and how we conduct ourselves with investors, guests and one another.

Vision & Mission - Hotel Equities Atlanta Georgia

What we can offer you:
  • Quarterly Bonus
  • Health, vision and dental insurance
  • 401(k)
  • Vacation
  • Cell Phone Allowance
  • Paid Holidays
  • Discount programs for shopping, travel, tickets and more.
  • Access to our Talent team to help you reach your career growth goals.


Please note that this job description is not an exclusive or exhaustive list of all functions that a Regional Director of Operations may be asked to perform.

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