Production Manager

1 day ago

Simpsonville, South Carolina, United States Goodwill SC Full time
Job Summary

Goodwill SC is seeking a highly motivated and experienced Production Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the efficient and effective management of our retail stores.

Key Responsibilities
  • Customer Service: Provide timely and courteous customer service to donors, external customers, and store personnel.
  • Inventory Management: Maintain quality control of overall merchandise flow through the supervision of and delegation of production staff.
  • Operations: Ensure the safety, efficiency, and effectiveness of processing functions.
  • Team Management: Hire, train, and supervise production/retail team members to ensure goals of retail division are met.
  • Inventory Control: Maintain daily store inventories at approved levels to maximize sales.
  • Quality Control: Provide direction to production and retail associates to ensure appropriate quality and quantities of store merchandise needs are met daily.
  • Scheduling: Prepare daily work schedules for all production/retail associates as needed or directed.
  • Training: Cross-train in all aspects of retail management for career growth development.
  • Maintenance: Perform general housekeeping, custodial, and janitorial duties as may be scheduled and assigned.
  • Compliance: Ensure compliance with established Goodwill policies and procedures.
  • Store Growth: Work with the store team to maximize growth of the location.
  • Sales Promotions: Help coordinate sales promotions and activities.
  • Management Duties: Perform other management duties such as taking deposits to the bank, opening and closing duties of the retail facility, and being up to date with all POS functions.
  • Associate Development: Help store management cross-train associates in all aspects of production and retail needs.
  • Attendance and LP Policies: Adhere to all attendance policies and all LP policies and procedures.
Requirements
  • Education: High School diploma or equivalent.
  • Work Experience: Minimum of one-year supervisory experience preferably in a light manufacturing, material handling, or retail-shipping environment. Previous customer service experience to include retail, shipping, and receiving and/or office, clerical duties.
  • Physical Requirements: Daily requirements may include climbing, balancing, reaching, talking, hearing, seeing, standing, stooping, kneeling, handling, lifting, carrying, pushing, and pulling. May be exposed to dust and odors. May be required to do limited work outdoors.
  • Safety and Security: Responsible for following all safety and security procedures for processing, transportation, and Attended Donation Centers, as directed by Goodwill policy. Valid driver's license with limited point violations preferred and may be required in some locations.
  • Work Hours: As assigned by store location.
  • Work Attire: Each associate is expected to present a fashionable, neat, and clean appearance that will be reflective of Goodwill's positive image in the community. Each associate is also required to abide by the dress code, including wearing the required name badge, where visible, at all times.

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