Retail Sales Expert

7 days ago


Asheville, North Carolina, United States Chico's Full time

About Us: Chico's FAS, Inc. is an equal opportunity employer dedicated to delivering exceptional customer experiences in a supportive and inclusive environment.

Salary Range: $25,000 - $40,000 per year

Job Summary: We are seeking a highly motivated Retail Sales Expert to join our team in Biltmore Village. As a key member of our sales floor team, you will be responsible for driving sales growth, providing exceptional customer service, and maintaining store visual standards.

Key Responsibilities:

  • Meet or exceed sales targets by utilizing effective sales techniques, product knowledge, and communication skills to provide a personalized shopping experience for customers;
  • Maintain a thorough understanding of current sales and promotions, as well as pricing and visual standards;
  • Ensure merchandise handling, presentation, loss prevention, and other duties meet company expectations;
  • Participate in visual directives, including monthly store sets and zone maintenance;
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience;
  • Evaluate and respond to customer concerns promptly and efficiently;
  • Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns, and exchanges;
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales;
  • Sign up clients for reward programs;
  • Build and maintain a solid customer following through clienteling and wardrobing;
  • Stay knowledgeable about current product fit and style assortment offerings in-store and online;
  • Maintain consistent client communication through utilization of customer books;

Requirements:

  • High School diploma or equivalent;
  • Retail or sales experience preferred;
  • Must be 18 years of age or older;
  • Excellent communication and customer service skills;
  • Able to learn or adapt to technology provided by the company;
  • Strong organizational skills and ability to multitask in a fast-paced environment;
  • Able to communicate effectively with customers, associates, and management;

About Our Company: Chico's FAS, Inc. is an equal opportunity employer committed to diversity, equity, and inclusion. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.



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